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Request Support

Please fill out the form below to get in touch with support teams regarding your Teledyne DALSA products.

For pre-sales questions, general enquiries, or any other concern not regarding technical support of a purchased product, please get in touch with us via our contact form, or review the many other support options available.


Technical Information
Describe your issue in detail
To help us better understand your problem, you may attach files such as a sample image file and the camera control files used. The image file must be saved as a BMP or TIFF. Lossy compression formats such as JPG are not useful. Camera files are either the Sapera pair (CCA & CVI) or the IFC config file (TXT). 20 MB file size maximum. ZIP/EXE files are not allowed.
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Contact Information
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By submitting this form, the personal information you supply will be used by Teledyne DALSA sales/support representatives and/or our distributors as necessary to respond to your enquiry and provide you with requested information or support. Please refer to our privacy policy for more information on how we use and store your personal information.